Delivery Charges Policy

To ensure you receive FREE delivery, please refer to our minimum order values listed in the table below relating to your location. All values include GST.

LOCATION

MINIMUM ORDER*

NSW, QLD & VIC (Metro)

ACT (All areas)

SA (Metro)

WA (Metro)

$100

$100

$100

$100

NSW, QLD & VIC (Country)

$150

SA (Country)

TAS (All areas)

$200

$200

NT (Metro)

WA (Country)

$250

$250

NT (Country)

WA (Regional)

$350

$500

 

If your order does not meet the minimum order value, a ‘Delivery & Handling Charge’ will be added to your order. The table below indicates the additional charge based on your location. All charges include GST.

LOCATION

DELIVERY CHARGE*

NSW, QLD & VIC (Metro)

$6.60

WA (Metro)

$6.60

SA (Metro)

$7.70

ACT (All areas)

$9.90

NSW, QLD & VIC (Country)

$11.00

SA (Country)

$12.65

WA (Country)

$12.65

NT (Metro)

TAS (All areas)

NT (Country)

WA (Regional)

$16.50

$16.50

$22.00

$33.00

 

* Additional delivery charges may apply for ‘Big & Bulky’ and/or ‘Special Order’ items.

Deliveries are made by courier service to a physical street address, where a signature is required. If a delivery is made to an unattended address, the courier may elect to leave a 'Calling Card' so that you may pickup from a local depot or organise a suitable time for delivery.

Do you deliver to PO Boxes? Unfortunately we are unable to deliver to PO Boxes, Parcel Lockers, Locked Bags or Parcel Collect locations. You will need to provide a physical street address in your order details.

Please note: Our metro delivery areas are determined by our national courier classifications not Australia Post.

Should you have any specific delivery instructions, please add these to the order notes section during checkout.

 

Big & Bulky

All large items such as furniture, cartons, office equipment (i.e. shredders and paper folders) and/or boards (i.e. whiteboards over 1800 mm long and above) are subject to being quoted a Big & Bulky charge, as they are outside our standard delivery criteria. Should you order a product which fits into this category, an Office Guys representative will contact you and confirm the additional delivery fee prior to processing your order.

Special Order items

Products marked as ‘Special Order’ items may attract an additional delivery charge. Typically these items are not held in stock and are ordered as required and may be delivered direct from the manufacturer. Should you order a product which fits into this category, an Office Guys representative will contact you to confirm the delivery lead-time and/or whether an additional delivery charge is payable.  

LAST UPDATED: 01/07/2017